EuroDNS | My Emails

My Emails

How do I purchase mailboxes?

To purchase mailboxes please follow the steps below: 1. In your EuroDNS account go to PRODUCTS > EMAIL: 2. Click on the green button: "+BUY A NEW EMAIL ACCOUNT". 3. The next page displays the different mailbox plans: Basic, Advanced and Professional, including the corresponding storage, features and prices per month. You can also select the...

Aug 08, 2017 01:12PM CEST

How do I activate my free mailbox?

EuroDNS offers you one free mailbox for every domain you have registered with us. To activate your free mailbox, please follow these steps: In your EuroDNS account, go to DOMAIN NAMES > ACTIVE Click on MANAGE to the right of the concerned domain name Click on ACTIVATE FREE EMAIL Click on REDEEM FREE EMAIL ACCOUNT Select the ...

Oct 25, 2017 08:55AM CEST

How do I upgrade my mailbox?

If you have a basic or advanced mailbox, you can upgrade your mailbox to add more storage or features. Please follow these steps: 1. In your EuroDNS account, go to PRODUCTS > EMAIL 2. In the list of domains, click on the "View" icon on the right of the concerned domain and then on MANAGE to the right of the concerned mailbox. 3. Go to the...

May 11, 2017 09:18AM CEST

How do I change the password for my mailbox?

You just need to follow these steps: 1. In your EuroDNS account go to PRODUCTS > EMAIL 2. In the list of domains, click on the "View" icon on the right of the concerned domain and then on MANAGE to the right of the concerned mailbox. 3. Enter the new password and confirm it. Then click on the button SAVE PASSWORD.

Jul 19, 2017 08:55AM CEST

How do I configure my eMail Client ?

Please use the following mail servers to configure your mail client (Outlook, Thunderbird, Apple Mail, mobile device, etc.): Incoming mail server (IMAP): imap.openxchange.eu or Incoming mail server (POP): pop.openxchange.eu Outgoing mail server (SMTP): smtp.openxchange.eu Please note that our outgoing mail server (SMTP) requires aut...

Oct 04, 2017 08:27AM CEST

How do I renew my mailbox manually?

You can manually renew one or more mailboxes at once. A) If you need to renew only one mailbox, please follow these steps: 1. In your EuroDNS account go to PRODUCTS > EMAIL 2. In the list of domains, click on the "View" icon to the right of the concerned domain and then on MANAGE to the right of the concerned mailbox. 3. Click on the but...

May 11, 2017 09:33AM CEST

How can I change the renewal method for my mailbox to auto-renew?

Your best option is to set the mailbox to auto-renewal mode. This way, the mailboxes are automatically renewed by our system without your intervention. This is the most hassle-free way to manage your mailbox renewals. IMPORTANT: Please note that if you have paid mailboxes, you need to have a valid payment method stored as default in your EuroDNS a...

May 11, 2017 09:36AM CEST

How do I deactivate the auto-renewal option for my mailbox?

Please follow these steps to deactivate the auto-renewal for the mailbox: 1. In your EuroDNS account go to PRODUCTS > EMAIL 2. In the list of domains, click on the "View" icon to the right of the concerned domain and then on MANAGE to the right of the concerned mailbox. 3. Set the "Mailbox auto-renew" option to OFF. IMPORTANT: If you ...

May 11, 2017 09:39AM CEST

How do I delete my mailbox?

Before deleting your mailbox, if you need the emails stored in it, you need to backup the contents of your mailbox locally on your computer. The best way to do this is to connect to your mailbox via IMAP and copy the emails and mail folders from the IMAP mail folders to the local mail folders of your mail client (Outlook, Thunderbird, Apple Mail, e...

May 11, 2017 09:43AM CEST

How to check the mail quota used?

The quota and used storage can be checked on your EuroDNS account: 1. In your EuroDNS account, go to PRODUCTS > EMAIL. 2. In the list of domains, click on the "View" icon to the right of the concerned domain and then on MANAGE to the right of the concerned mailbox. 3. You will see the total quota and storage used in the section "Usage".

May 15, 2017 01:18PM CEST

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