EuroDNS | Email configuration

Email configuration

Last Updated: Jun 28, 2017 10:58AM CEST

Please use the following mail servers to configure your mail client (Outlook, Thunderbird, Apple Mail, mobile device, etc.):
  • Incoming mail server (IMAP): imap.openxchange.eu
or
  • Incoming mail server (POP): pop.openxchange.eu
  • Outgoing mail server (SMTP): smtp.openxchange.eu

Please note that our outgoing mail server (SMTP) requires authentication with same credentials as the incoming server.

To ensure email reception, please verify that your domain has the following MX records already configured. Normally, these records are configured automatically if the domain is using our name servers.
 
host or subdomain server priority TTL
@ mx001.dclux.xion.oxcs.net. 10 3600 or 1 hour
@ mx002.dclux.xion.oxcs.net. 20 3600 or 1 hour
@ mx003.dclux.xion.oxcs.net. 30 3600 or 1 hour
@ mx004.dclux.xion.oxcs.net. 40 3600 or 1 hour

To avoid that your emails are flagged as spam, you need to ensure that the following SPF value is configured as both TXT and SPF records:

Host or subdomain: @
Text or Sender Policy Rule: v=spf1 mx ip4:80.92.77.0/24 ip4:80.92.93.137 ip4:80.92.65.216 ip4:185.27.181.16 ip4:185.27.181.92 -all

If the domain is using our name servers, you can verify them in the DNS zone of the
domain in your EuroDNS account: domain names > active > click on manage on the right of the domain > click on manage zone.

If the MX and/or the TXT and SPF records are not yet configured there, you need to set them. In the DNS zone of the domain click on "Add DNS record", select MX, and then TXT and SPF.

If the domain uses name servers of a different operator, you need to contact them to configure these DNS records on your domain.

IMPORTANT: We recommend you use the following ports and encryption methods to connect to the mail servers:

POP: 995 SSL
IMAP: 993 SSL
SMTP: 587 TLS
 

HELP & SUPPORT